Professional Deaf Relay Services

PN Inclusion offers Deaf Relay Services to support individuals who are D/deaf, hard of hearing, or sign-language users with limited BSL proficiency. This ensures clear, accessible communication in any setting.

Deaf Relay (Intralingual Interpreting) This is when two interpreters work together.

A Relay/Intralingual interpreter, often Deaf, signs to the D/deaf client in their preferred sign language or simplified BSL.
A Hearing BSL interpreter then translates this into spoken or written English for hearing participants.

This layered approach supports clients with minimal BSL skills, additional learning needs, or those who use a different sign language.

Only around 0.25 % of the UK’s 10 million D/deaf population are fluent BSL users. That leaves 99.75 % who need support.

Deaf Relay ensures:

Accurate communication for non-BSL or limited-BSL users
Effective use in education, legal consultations, medical appointments, and workplace meetings

D/deaf individuals with limited BSL skills
People who learned alternate sign languages
Those with additional needs – mental health, learning disabilities
Users needing communication support in various settings, including education, healthcare, legal, workplace

PN Inclusion helped Deaf students access lectures and events through Deaf Relay, enriching their learning experience.

Initial Enquiry – Tell us about the individual’s visual range and the setting

Planning – We advise on interpreter placement, lighting, and background

Booking – We assign an NRCPD-registered BSL interpreter experienced in visual frame methods

Delivery – Interpreter arrives and adjusts their signing into the correct visible space

Do you need Deaf Relay Services for medical, legal, education or workplace settings? Contact us for a personalised solution and quote today.